Terms of Use

Terms of Service

Effective date: July 24, 2025.

Welcome to Cortex. Please read on to learn the rules and restrictions that govern your use of our website(s), products, services and applications (the “Services”). If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at:

These Terms of Service (the “Terms”) are a binding contract between you and CORTEX FLEX Inc. (“Cortex,” "Cortex Flex," “we,” and “us”). Your use of the Services in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use the Services. These Terms include the provisions in this document as well as those in the Privacy Policy and Rules of Use.

Please read these Terms carefully. They cover important information about Services provided to you and any charges, taxes, and fees we bill you. These Terms include information about future changes to these Terms, automatic renewals, limitations of liability, a class action waiver, and resolution of disputes by arbitration instead of in court. P LEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.

Arbitration Notice and Class Action Waiver

Except for certain types of disputes described in the Arbitration Agreement section below, you agree that disputes between you and us will be resolved by binding, individual arbitration, and you waive your right to participate in a class action lawsuit or class-wide arbitration.

Will these Terms ever change?

We are constantly trying to improve our Services, so these Terms may need to change along with our Services. We reserve the right to change the Terms at any time, but if we do, we will place a notice on our site located at https://cortexflex.net/policies/terms, send you an email, and/or notify you by some other means. We will generally aim to provide such notice about changes to the Terms at least 14 days in advance of the new Terms taking effect.

If you don’t agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to the Terms is effective, that means you agree to all of the changes.

Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us.

What about my privacy?

Cortex takes the privacy of its users very seriously; see our Privacy Policy for details.

Children’s Online Privacy Protection Act

The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under thirteen (13). We do not knowingly collect or solicit personally identifiable information from children under thirteen (13) years of age and children below the minimum minimum age of consent in their country; if you are a child under the age of thirteen (13) or below the minimum age of consent in your country, please do not attempt to register for or otherwise use the Services or send us any personal information. If we learn we have collected personal information from a child under thirteen (13) years of age or below the minimum age of consent in their country, we will delete that information as quickly as possible. If you believe that a child under the age of thirteen (13) or below the minimum age of consent in their country may have provided us personal information, please contact us at nate@cortexflex.org.

What are the basics of using Cortex Flex?

To use some of the Services, you may be required to sign up for an account, select a password and display name, and provide us with certain information or data, such as your email address. You agree that you are solely responsible for ensuring that your registration information, including your email address, is accurate, complete and up to date. You may not select as your Display Name a name that you do not have the right to use, or another person’s name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission.

You represent and warrant that you are an individual of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Services and have gotten your parent or guardian to agree to these Terms on your behalf).

You will only use the Services for your own internal, personal use, and not on behalf of or for the benefit of any third party, and only in a manner that complies with all laws that apply to you. If your use of the Services is prohibited by applicable laws, then you aren’t authorized to use the Services. We can’t and won’t be responsible for your using the Services in a way that breaks the law.

You will not share your account or password with anyone, and you must protect the security of your account, your password, and any other access tools or credentials. You’re responsible for any activity associated with your account.

What about notifications?

As part of the Services, you may receive communications through the Services, including notifications that Cortex sends you (for example, via email). When signing up for the Services, you will receive a welcome notification and instructions on how to stop receiving notifications. By signing up for the Services and providing us with your wireless number, you confirm that you want Cortex to send you information regarding your account or transactions with us, which may include Cortex using automated dialing technology to text you at the wireless number you provided, and you agree to receive communications from Cortex, and you represent and warrant that each person you register for the Services or for whom you provide a wireless phone number has consented to receive communications from Cortex. You agree to indemnify and hold Cortex harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any breach of the foregoing on your part.

What are my rights in the Services?

The materials displayed, performed, or made available on or through the Services, including but not limited to text, graphics, data, articles, photos, images, illustrations, User Submissions (as defined below), and so forth (all of the foregoing, the “Content”) are protected by copyright and/or other intellectual property laws. You promise to abide by all copyright notices, trademark rules, information, and restrictions contained in any Content you access through the Services, and you won’t use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell, commercialize, or otherwise exploit for any purpose any Content not owned by you in a way that violates someone else’s (including Cortex Flex’s) rights.

Subject to these Terms, we grant each user of the Services a worldwide, non‑exclusive, non‑sublicensable, and non‑transferable license to:

  • Use (i.e., to download and display locally) Content solely for purposes of using the Services.
  • Export Content via the official Cortex Flex API and distribute such Content for legitimate purposes (e.g., a public archive or mirror approved by organization owners).

Any use, reproduction, modification, distribution, or storage of Content for any purpose other than using the Services is expressly prohibited without our prior written permission.

You understand that Cortex Flex owns the Services. You won’t modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this section), create derivative works based on, or otherwise exploit any part of the Services. You also will not upload to or transmit from the Services any data, file, software, or link that contains or redirects to a virus, Trojan horse, worm, or other harmful component, or any technology that unlawfully accesses or downloads content or information stored within the Services. Even where the Services allow you to copy or download certain Content, all the restrictions in this section still apply.

What about anything I contribute to the Services? Do I have to grant any licenses to Cortex or to other users?

User Submissions

Anything you post, upload, share, store, or otherwise provide through the Services is your “User Submission”. Some User Submissions may be viewable by other users or by anyone on the Internet. You are solely responsible for all User Submissions you contribute to the Services. You represent that all User Submissions submitted are not false, deceptive, or misleading, and are in compliance with all applicable laws, rules and regulations.

Licenses

Your User Submissions remain yours. These Terms don’t give us any ownership in your User Submissions, or any rights to them except the limited rights set forth below.

To provide the Services, we need your permission to do things like storing your User Submissions and showing them to the people you send messages to, or who otherwise have permission to see them (for example, any member of this organization for a message you send to a public channel.) Our Services also provide you with features like sharing and searching. To provide these and other features, Cortex may access, use, store, copy, process, adapt, distribute, perform, export, and display your User Submissions. Note that the following licenses are subject to our Privacy Policy to the extent they relate to User Submissions that are also your personally-identifiable information.

You give us permission to do these things only as reasonably necessary (a) to deliver the Services; (b) to prevent or address service, security, support, abuse or technical issues; or (c) as required by law. This license is non-exclusive, worldwide, perpetual, royalty-free, fully paid, sublicensable and transferable to use, edit, modify, truncate, aggregate, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the User Submissions in connection with the Services and extends to our affiliates and trusted third parties we work with.

Other people may have access to your User Submissions through the Services, and you also give those people a non-exclusive, worldwide permission to do these things, only as permitted by the functionality of the Services and these Terms. For example:

  • People you send a message to may view the message through the Services.
  • We may export the Organization’s data for archival or backup purposes, or to import the data into a different server.
  • Messages on a web-public channel may be viewed by anyone on the Internet.

When you delete your Cortex account, we will stop displaying your User Submissions in association with your account, if applicable. You understand that User Submissions may still be viewable in association with a “deleted user” after you delete your Cortex account. You understand and agree that it may not be possible to completely delete that content from our records, and that your User Submissions may remain viewable elsewhere to the extent that they were copied or stored by other users.

We welcome feedback, but note that by sending any feedback, you grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works from, publish, distribute and sublicense any such feedback, and we may incorporate into our products and services any feedback, comments, or suggestions without any obligation or compensation to you.

Are there restrictions in how I can use the Services?

You represent, warrant, and agree that you will not provide or contribute anything, including any Content or User Submission, to the Services, or otherwise use or interact with the Services, in a manner that is not consistent with the Rules of Use. A violation of any of the Rules of Use is grounds for termination of your right to use or access the Services.

In accordance with the DMCA, we’ve adopted the following policy toward copyright infringement. We reserve the right to (1) block access to or remove material that we believe in good faith to be copyrighted material that has been illegally copied and distributed by any of our users, affiliates, or content providers and (2) remove and discontinue service to repeat offenders.

Procedure for Reporting Copyright Infringements. If you believe that material or content residing on or accessible through the Services infringes your copyright (or the copyright of someone whom you are authorized to act on behalf of), please send a notice of copyright infringement containing the following information to Cortex Flex’s Designated Agent to Receive Notification of Claimed Infringement (our “Designated Agent,” whose contact details are listed below):

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of the copyrighted work that has been allegedly infringed;
  2. Identification of the works or materials being infringed;
  3. Identification of the material that is claimed to be infringing, including sufficient detail regarding its location so that we can find and verify its existence;
  4. Contact information for the notifier, including address, telephone number, and, if available, email address;
  5. A statement that the notifier has a good faith belief that the material identified in (3) is not authorized by the copyright owner, its agent, or the law; and
  6. A statement, under penalty of perjury, that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the copyright owner.

Designated Agent Contact Information:

Please contact our Designated Agent at the following address:

Nate Roy
Attn: DMCA Designated Agent
6 Blvd Terrace Allston MA 02134
Allston, MA 0213

Who is responsible for what I see and do on the Services?

Any information or Content publicly posted or privately transmitted through the Services is the sole responsibility of the person from whom such Content originated. You access all such information and Content at your own risk, and Cortex isn’t liable for any errors or omissions in that information or Content or for any damages or loss you might suffer in connection with it. We cannot control and have no duty to take any action regarding how you may interpret and use the Content or what actions you may take as a result of having been exposed to the Content, and you hereby release us from all liability for you having acquired or not acquired Content through the Services. We can’t guarantee the identity of any users with whom you interact and are not responsible for which users gain access to the Services.

You are responsible for all Content you contribute, in any manner, to the Services, and you represent and warrant that you have all rights necessary to do so.

The Services may contain links or connections to third-party websites or services that are not owned or controlled by Cortex Flex. When you access third-party websites or use third-party services, you accept that there are risks in doing so, and that Cortex Flex is not responsible for such risks. We have no control over—and assume no responsibility for—the content, accuracy, privacy policies, or practices of any third-party websites or services you interact with through the Services. We will not and cannot monitor, verify, censor, or edit the content of any third-party site or service. We encourage you to read the terms and privacy policies of each third-party site you visit. By using the Services, you release and hold Cortex Flex harmless from any and all liability arising from your use of any third-party website or service.

Will Cortex ever change the Services?

We may suspend or discontinue any part of the Services, or we may introduce new features or impose limits on certain features or restrict access to parts or all of the Services. We reserve the right to remove any Content from the Services at any time, for any reason (including, but not limited to, if someone alleges you contributed that Content in violation of these Terms), in our sole discretion, and without notice.

Do the Services cost anything?

The Services may be free or we may charge a fee for using the Services. If you are using a free version of the Services, we will notify you before any Services you are then using begin carrying a fee, and if you wish to continue using such Services, you must pay all applicable fees for such Services. Note that if you elect to receive text messages through the Services, data and message rates may apply. Any and all such charges, fees or costs are your sole responsibility. You should consult with your wireless carrier to determine what rates, charges, fees or costs may apply to your use of the Services.

What if I want to stop using the Services?

You’re free to stop using the Services at any time by contacting us. please refer to our Privacy Policy, as well as the licenses above, to understand how we treat information you provide to us after you have stopped using our Services.

Cortex is also free to terminate (or suspend access to) your use of the Services or your account for any reason at our sole discretion, including your breach of these Terms. Cortex has the sole right to decide whether you are in violation of any of the restrictions set forth in these Terms.

Account termination may result in destruction of any Content associated with your account, so keep that in mind before you decide to terminate your account. We will try to provide advance notice to you prior to our terminating your account so that you are able to retrieve any important User Submissions you may have stored in your account (to the extent allowed by law and these Terms), but we may not do so if we determine it would be impractical, illegal, not in the interest of someone’s safety or security, or otherwise harmful to the rights or property of Cortex or third parties.

If you have deleted your account by mistake, contact us immediately – we will try to help, but unfortunately, we can’t promise that we can recover or restore anything.

Provisions that, by their nature, should survive termination of these Terms shall survive termination. By way of example, all of the following will survive termination: any obligation you have to pay us or indemnify us, any limitations on our liability, any terms regarding ownership or intellectual property rights, and terms regarding disputes between us, including without limitation the arbitration agreement.

What about Mobile Applications?

You acknowledge and agree that the availability of our mobile application is dependent on the third party stores from which you download the application, e.g., the App Store from Apple or the Play Store from Google (each an “App Store”). Each App Store may have its own terms and conditions to which you must agree before downloading mobile applications from such store, including the specific terms relating to Apple App Store set forth below. You agree to comply with, and your license to use our application is conditioned upon your compliance with, such App Store terms and conditions. To the extent such other terms and conditions from such App Store are less restrictive than, or otherwise conflict with, the terms and conditions of these Terms of Service, the more restrictive or conflicting terms and conditions in these Terms of Service apply.

I use the Cortex App available via the Apple App Store – should I know anything about that?

These Terms apply to your use of all the Services, including our iOS applications (the “Application”) available via the Apple, Inc. (“Apple”) App Store, but the following additional terms also apply to the Application:

  • (a) Both you and Cortex acknowledge that the Terms are concluded between you and Cortex only, and not with Apple, and that Apple is not responsible for the Application or the Content;
  • (b) The Application is licensed to you on a limited, non-exclusive, non-transferrable, non-sublicensable basis, solely to be used in connection with the Services for your private, internal, personal use, subject to all the terms and conditions of these Terms as they are applicable to the Services;
  • (c) You will only use the Application in connection with an Apple device that you own or control;
  • (d) You acknowledge and agree that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Application;
  • (e) In the event of any failure of the Application to conform to any applicable warranty, including those implied by law, you may notify Apple of such failure; upon notification, Apple’s sole warranty obligation to you will be to refund to you the purchase price, if any, of the Application;
  • (f) You acknowledge and agree that Cortex, and not Apple, is responsible for addressing any claims you or any third party may have in relation to the Application;
  • (g) You acknowledge and agree that, in the event of any third-party claim that the Application or your possession and use of the Application infringes that third party’s intellectual property rights, Cortex, and not Apple, will be responsible for the investigation, defense, settlement and discharge of any such infringement claim;
  • (h) You represent and warrant that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties;
  • (i) Both you and Cortex acknowledge and agree that, in your use of the Application, you will comply with any applicable third-party terms of agreement which may affect or be affected by such use; and
  • (j) Both you and Cortex acknowledge and agree that Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as the third-party beneficiary hereof.

What else do I need to know?

Warranty Disclaimer. Cortex and its licensors, suppliers, partners, parent, subsidiaries or affiliated entities, and each of their respective officers, directors, members, employees, consultants, contract employees, representatives and agents, and each of their respective successors and assigns (Cortex and all such parties together, the “Cortex Parties”) make no representations or warranties concerning the Services, including without limitation regarding any Content contained in or accessed through the Services, and the Cortex Parties will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Services or any claims, actions, suits, procedures, costs, expenses, damages or liabilities arising out of use of, or in any way related to your participation in, the Services. The Cortex Parties make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through or in connection with the Services. THE SERVICES AND CONTENT ARE PROVIDED BY CORTEX (AND ITS LICENSORS AND SUPPLIERS) ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Limitation of Liability. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL ANY OF THE CORTX PARTIES BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, (B) ANY SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, (C) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) ONE-HUNDRED ($100) DOLLARS OR (II) THE AMOUNTS PAID AND/OR PAYABLE BY YOU TO CORTEX IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM OR (D) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL OR CERTAIN OTHER DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.

Indemnity. To the fullest extent allowed by applicable law, you agree to indemnify and hold the Cortex Parties harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any claims relating to (a) your use of the Services (including any actions taken by a third party using your account), and (b) your violation of these Terms.

Assignment. You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Services account, in any way (by operation of law or otherwise) without Cortex's prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.

Choice of Law. These Terms are governed by and will be construed under the Federal Arbitration Act, applicable federal law, and the laws of the State of California, without regard to the conflicts of laws provisions thereof.

Arbitration Agreement. Please read the following ARBITRATION AGREEMENT carefully because it requires you to arbitrate certain disputes and claims with Cortex and limits the manner in which you can seek relief from Cortex. Both you and Cortex acknowledge and agree that for the purposes of any dispute arising out of or relating to the subject matter of these Terms, Cortex's officers, directors, employees and independent contractors (“Personnel”) are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Personnel will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as the third-party beneficiary hereof.

  • (a) Arbitration Rules; Applicability of Arbitration Agreement. The parties shall use their best efforts to settle any dispute, claim, question, or disagreement arising out of or relating to the subject matter of these Terms directly through good-faith negotiations, which shall be a precondition to either party initiating arbitration. If such negotiations do not resolve the dispute, it shall be finally settled by binding arbitration in San Francisco County, California. The arbitration will proceed in the English language, in accordance with the JAMS Streamlined Arbitration Rules and Procedures (the “Rules”) then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes. The arbitrator shall be selected from the appropriate list of JAMS arbitrators in accordance with such Rules. Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction.

  • (b) Costs of Arbitration. The Rules will govern payment of all arbitration fees. Cortex will pay all arbitration fees for claims less than seventy-five thousand ($75,000) dollars. Cortex will not seek its attorneys’ fees and costs in arbitration unless the arbitrator determines that your claim is frivolous.

  • (c) Waiver of Jury Trial. YOU AND CORTEX WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR JURY. You and CORTEX are instead choosing to have claims and disputes resolved by arbitration. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. In any litigation between you and Cortex over whether to vacate or enforce an arbitration award, YOU AND Cortex WAIVE ALL RIGHTS TO A JURY TRIAL, and elect instead to have the dispute be resolved by a judge.

  • (d) Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If however, this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor Cortex is entitled to arbitration; instead all claims and disputes will be resolved in a court as set forth in (g) below.

  • (e) Opt-out. You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to the following address: 6 Boulevard Terrace, Allston, MA, 02134 postmarked within thirty (30) days of first accepting these Terms. You must include (i) your name and residence address, (ii) the email address and/or telephone number associated with your account, and (iii) a clear statement that you want to opt out of these Terms’ arbitration agreement.

  • (f) Severability. If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this Arbitration Agreement section will be null and void. This arbitration agreement will survive the termination of your relationship with Cortex.

Miscellaneous. You will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Services, provided that Cortex may, in its sole discretion, do any of the foregoing on your behalf or for itself as it sees fit. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms are found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable. You and Cortex agree that these Terms are the complete and exclusive statement of the mutual understanding between you and Cortex, and that these Terms supersede and cancel all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. You hereby acknowledge and agree that neither these Terms nor your use of the Services makes you an employee, agent, partner, or joint venture of Cortex, and you do not have any authority of any kind to bind Cortex in any respect whatsoever.

Except as expressly set forth in the sections above regarding the Apple Application and the arbitration agreement, you and Cortex agree there are no third-party beneficiaries intended under these Terms.

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